NOTE: There is a newer version of this help document specially for the September 2014 collective switch.
Choosing the best available electricity and gas tariff is not easy with literally hundreds of different tariffs and terms and conditions.
Our cashback offers are simply passing commission from energy suppliers back to you. Ofgem had planned to ban cashback at the end of 2013 – but this has not yet happened.
We have teamed up with energyhelpline so that you could see the best energy tariffs available and choose the offer that is best for you. (energyhelpline is a leading Confidence Code approved energy price comparison service. You can see the full list of confidence code approved switching sites).
We have made the switching process as simple as possible and have written this brief guide for people that might be switching for the first time.
go to switch.cheaperenergytogether.org and enter your postcode
Enter your energy usage and tariff information. This is where you can choose to see only gas or only electricity offers
If you don’t know your energy usage, contact your energy supplier and they will tell you your usage in kWh per year.
(see http://www.cheaperenergytogether.org/?post_type=cet_faq&p=16426 if you have been living in your property for less than a year or need more information on this)
Step 3 (decision time!)
Choose how you want to pay for your new energy deal.
– Note paying by Monthly direct debit is nearly always the cheapest option – but this does not suit everyone. There is also an option to pay in advance for your energy which is often marginally cheaper still – but there are fewer choices.
Then choose whether you want to view “All tariffs” or selected tariffs – Fixed or capped tariffs give you security against price rises for a fixed term.
Review your offers.
When we don’t have a special offer, tariffs are ordered by price and include a service rating for the supplier. The £10 cashback per fuel from us is NOT included in the price nor are any of the offers we have running. See the image below
Please note that when you select “All tariffs” you have an option to “Jump to fixed or price capped tariffs”.
If you are already on a fixed tariff and there is an exit penalty, the calculator shows a warning. (If you are unsure what to do, we have written a small piece on the issue of whether you should switch if you are on a fixed tariff).
To fix or not to fix?
Fixed tariffs give you the peace of mind that your energy bill will not increase till the end of the price fixed period. They are usually more expensive than the cheapest available tariff, but work out best if energy prices rise significantly. Over the last few years energy bills have gone up every year, so choosing a fixed tariff is probably a very good idea.
Any tariff you choose will have £10 cashback from us.
What do I see if there no savings?
Where a new tariff is more expensive than your existing tariff it is shown in red with a minus “-” sign
Step 5 Choose your tariff and switch
You choose the tariff you think is right for you – then fill in the secure form that sends your details to your new energy supplier.
A switch generally takes about 28 days.
See our Frequently asked questions on switching suppliers for more information
Note: there are several tariffs from suppliers that we have not included in our results tables, either because they have a very poor record for customer service or their published offer is frequently unavailable to new customers.
You can always phone up and get an adviser to help you switch 0800 781 5937 or 01622 845 489